Michael Jones and Company

029 2034 2331

Report Maintenance Issues

Before reporting a maintenance issue first please consider the points below:

  • Is it the tenants' or landlords' responsibility to repair?
  • Could the issue be easily remedied? Lots of information can be obtained to resolve simple every-day problems via Google and Youtube.
  • DO NOT dismantle any appliances etc or put yourself or others at risk. If you are unsure, contact us.
  • You may be liable for costs (variable) incurred as a result of a landlord arranging for someone to attend the property at the request of a tenant, when the problem has been caused by the tenant in the first place, such as a blocked washing machine, blocked sink, broken window, careless breakages, lost keys, or keys locked inside a house etc.

When reporting a maintenance issue please give us as much information as possible, supported with photos of the issue.

 About you  
 Your property  
 Details of the issue